Interfaces not found on Sophos XG Suddenly

I’ve a home version of Sophos XG v 18.0.4 running on a Zotac NUC that has recently stopped being able to poll the interfaces. Other polling works fine such as CPU and memory. The traffic and other graphs simply say “No Ports.” I ran a rediscovery of it a few times and the interfaces shows up very briefly along with their historical data from a few weeks ago when polling stopped working. Removing and re-adding the device shows the same issue. I can successfully poll the device using SNMPv2c and v3 as far as I can tell. I’ll be honest and as I don’t remember whether or not there was an update for the firewall but I don’t believe there was.

If you are having troubles with discovery/polling include the pastebin output of

./discovery.php -h HOSTNAME -d | ./pbin.sh : https://p.libren.ms/view/31795076
./poller.php -h HOSTNAME -r -f -d | ./pbin.sh : https://p.libren.ms/view/a0f1d2d7

Not sure if I was supposed to copy and paste the output from those into pastebin or if that p.liben.ms website was enough for it.

This topic was automatically closed 91 days after the last reply. New replies are no longer allowed.