My apologies if this has been answered somewhere else but I can’t seem to find it.
Certain updates I make from the DB will alter the WebUI momentarily but they will revert back within a few minutes.
Currently I am seeing it with sysName; I am adding Trango devices which for some reason don’t have an SNMP sysName or Location field so they default to “administrator” and “USA.” I can update the location fine with the override checkbox but the sysName will always revert back to “administrator.”
The command I’m running is:
UPDATE devices SET sysName=‘new name’ WHERE hostname=‘xxx.xxx.xxx.xxx’;
I’m assuming what’s happening is when it re-polls the device it reverts the sysName back to “administrator.”
Has anyone had any luck with these devices? Is there any way to force my new sysName?