Not able to add device from remote distributed poller

Hi there,

Finally, my central server is able to see distributed pollers. My central server is on 192.168.200.62, The Distributed poller is on 10.3.1.60 (poller group 1). The distributed poller is able to ping switch - 10.11.10.2.

When I tried to added the switch on central server, and Poller Group, I selected 1. Adding device was fail - Could not ping the switch - 10.11.10.2. Can you please give me an advice? thanks

Screenshots for the Central server:
Add Device:

Poller Goups:

Pollers:

Hi,

Check the Force add switch and try again.