Cannot complete new LNMS install. Error while building DB

Help
1

Hello,

I’ve been going crazy trying to set up a new installation of LNMS.

Here’s the details -

The issue is -

Once I get to the end where I go to http://librenms.local.net/install, I see four green happy looking boxes for the following items -

PHP 8.3.6
pdo_mysql
mysqlnd
gd

I enter the db password, check credentials comes back fine, then I click Build Database. This is where I get my trouble.

It starts fine with stuff wizzing by, but I end up with an error. Here’s the last bit of output:

6ms
DONE
2025_03_18_003446_drop_bouncer_tables
…
15ms
DONE
2025_03_22_134124_fix_ipv6_addresses_id_type
…
25ms
DONE

INFO Seeding database.

Database\Seeders\DefaultAlertTemplateSeeder … RUNNING
Database\Seeders\DefaultAlertTemplateSeeder … 3 ms DONE

Database\Seeders\ConfigSeeder … RUNNING
Database\Seeders\ConfigSeeder … 1 ms DONE

Database\Seeders\RolesSeeder … RUNNING
SQLSTATE[HY000] [1045] Access denied for user ‘librenms’@‘localhost’ (using password: NO) (Connection: mysql, SQL: delete from cache where key = laravel_cache_spatie.permission.cache)

Error!

I have tried everything I can think of. I’ve tried different browsers, Chrome and Firefox. I’ve deleted the whole installation and started over so many times now I’ve lost count. At first, I thought maybe it was because of the DB password I was using because it had a “#” in it. So I ditched the pound sign. Started over, used different password… Same result. The last few attempts, after starting from stratch, I made the password “librenms”, just to rule out that somehow that password was causing a problem. Same result. No matter how many times I try to install, I get that same error!

Please, can someone help me figure out how to get past this error?

I’m happy to provide whatever information would help.

Thank you,

-Alan

2

I have the same issue. I got passed it by editing the .env file with the database login information. That said, once I got past that issue, I ran into another issue where it reports database inconsistencies. I think that the installer is busted. I believe this has been reported and there is a fix coming.

3

I read about the .env file and I wanted to take a look, but I couldn’t find it. If I remember, it is supposed to be in /opt/librenms

If it’s true the installer is broken, then I’ll be waiting eagerly for a fix because we’re without monitoring currently. I feel blind. Thanks for the reply!

4

Yep, it is located here… /opt/librenms/.env

5

Can you point me to where the issue was reported? I’ve searched all kinds of things and didn’t find anything that was installer related.

6

actually, the issue has been resolved with the latest release. Run a git pull and the issue should resolve.