Cannot run poller using GUI

Hi expert / all,

I’m facing error as per snapshot. Appreciate any feedback how to solve it. Thanks

image

Your web server is running as the wrong user, run validate and see what it brings back, I expect it will flag the user as being set wrong. The install docs cover the setup of your web server so it’s probably worth going over them.

Hi,

Below is the output. Is there any issue on below output?

librenms@ubuntu:~$ ./validate.php

Component Version
LibreNMS 24.11.0-42-g496bb7f08a (2024-12-04T08:07:05+00:00)
DB Schema 2024_11_22_135845_alert_log_refactor_indexes (308)
PHP 8.3.14
Python 3.10.12
Database MariaDB 10.6.18-MariaDB-0ubuntu0.22.04.1
RRDTool 1.7.2
SNMP 5.9.1
===========================================

[OK] Composer Version: 2.8.3
[OK] Dependencies up-to-date.
[OK] Database connection successful
[OK] Database connection successful
[OK] Database Schema is current
[OK] SQL Server meets minimum requirements
[OK] lower_case_table_names is enabled
[OK] MySQL engine is optimal
[OK] Database and column collations are correct
[OK] Database schema correct
[OK] MySQL and PHP time match
[OK] Active pollers found
[OK] Dispatcher Service is enabled
[OK] Locks are functional
[OK] Python wrapper cron entry is not present
[OK] Redis is unavailable
[OK] rrdtool version ok
[OK] Connected to rrdcached

You need to run validate in the WebUI

Hi,

Are u referring to snapshot below. If yes then all display ok.

Check your developer console then when you run the poller process in the webui