Error on install

jordan_young · 28 August 2018 13:17

Fatal error : Uncaught Error: Call to a member function selectOne() on null in /opt/librenms/includes/dbFacile.php:360 Stack trace: #0 /opt/librenms/LibreNMS/Authentication/MysqlAuthorizer.php(99): dbFetchCell(‘SELECT COUNT(*)…’, Array) #1 /opt/librenms/html/install.php(468): LibreNMS\Authentication\MysqlAuthorizer->userExists(‘administrator’) #2 {main} thrown in /opt/librenms/includes/dbFacile.php on line 360

laf · 28 August 2018 13:22

When do you get that?

jordan_young · 28 August 2018 14:16

Stage 4 of install via web gui

jordan_young · 28 August 2018 14:51

Any ideas?

jordan_young · 29 August 2018 14:56

Does anyone know how I can resolve this???

laf · 29 August 2018 20:25

Try having some patience

laf · 29 August 2018 20:48

I’ve just gone through a fresh install and don’t have this issue.

I would suggest going back through the install docs to make sure nothing has been missed.

murrant · 29 August 2018 21:17

Perhaps they somehow created a .env file with the incorrect database credentials?