Feature request: Integrate LibreNMS with OTRS

Feature Requests
1

Hi,

just wanted to ask if there any plans to integrate LIbreNMS with OTRS (or other Helpdesk solutions) in the future? We do use some legacy OpenNMS installations that can raise a ticket in OTRS but on the long run we want to migrate to LIbreNMS.
Thank you

https://github.com/librenms/librenms/issues/4960

1 Like
2

We send emails from our alerting system to our OTRS. Should the feature requested raise tickets by API calls?