JSON alert template for FreshService

[jabbott]

Hello everyone! I’m trying to use Libre for monitoring and sending JSON messages to FreshService ITOM system. I have tried to construct several JSON payloads and I’m still getting bad data in Fresh. I, of course, don’t have any but the latest version of the payload and it responds nothing useful at all

body: {
"Severity" : "{ $alert->severity }",
"ID" : "{$alert->service_id}",
"Rule" : "($alert->name)",
"Rule2" : "{ $alert->name }",
"Time elapsed" : "{ $alert->elapsed }",
"Timestamp" : "{ $alert->timestamp }",
"Unique-ID" : "{ $alert->uid }",
"Service" : "{ $alert->service_ip }",
"Description" : "{ $alert->service_desc }",
"Message" : "{ $alert->service_message }"
}

Any ideas where i’m messing this up?

[murrant]

That isn’t valid json

You are missing a { and a }

{ body: {

…

} }

Also, for the replacements it is double curly: {{ $alert->severity }}

[jabbott]

Thank you so much! Testing this now!