Map Erorr Loading data

My MAP is automatically showing an error. It’s showing devices, but it gets stuck on ‘Loading data’ at the beginning and doesn’t proceed further. If I click on the edit option for MAP, it shows the proper link, but when I view it, it shows ‘Loading data’ at the top. It also shows the devices, but it’s not displaying any details about the links between them or the traffic. How can I solve this? I have also updated LibreNMS

Post the output of validate and also check your browsers developer console to see if any issues are reported there.

please check following output

librenms@inet:~$ ./validate.php

Component Version
LibreNMS 24.9.1-37-ga7167c84d (2024-10-14T02:36:37+05:30)
DB Schema 2024_10_06_002633_ports_vlans_table_add_port_id_index (301)
PHP 8.3.12
Python 3.10.12
Database MariaDB 10.6.18-MariaDB-0ubuntu0.22.04.1
RRDTool 1.7.2
SNMP 5.9.1
===========================================

[OK] Composer Version: 2.8.1
[OK] Dependencies up-to-date.
[OK] Database connection successful
[OK] Database connection successful
[OK] Database Schema is current
[OK] SQL Server meets minimum requirements
[OK] lower_case_table_names is enabled
[OK] MySQL engine is optimal
[OK] Database and column collations are correct
[OK] Database schema correct
[OK] MySQL and PHP time match
[OK] Active pollers found
[OK] Dispatcher Service not detected
[OK] Locks are functional
[OK] Python poller wrapper is polling
[OK] Redis is unavailable
[OK] rrdtool version ok
[OK] Connected to rrdcached

no isuee detected at browswrs

In your developer console, check for the request to:

maps/custom/MAP_ID/data

What is the status of that request and output?

maps/custom/MAP_ID/data out put

or maps/custom/1/edit out put

please check this erorr

Hi! May I know if this issue was solve? I’m having the same issue on our librenms map. If this issue was solve can anybody share please at least what to do to fix this. Thank you so much.

I have a same issue with custom map when i try to open its showing loading data only.

@murrant Please check once and update

I believe that this is fixed by the following PR:

The underlying issue appears to be a node that is configured to display an image, but there is no valid image to display. You can fix it immediately by finding the probelm node on your map in the editor and update it to use a valid display option.

I have pulled the same but getting same issue

Had the same issue after todays auto-update.
Ran daily.sh now and my maps are loading again :slight_smile:

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