New OS polling/discovery problem

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1

Hello!
I’m trying to add new OS but after ~5 minutes after add a device (or after device discovery process) the device dashboard losts CPU and sensors data.

Device dashboard screentshots:

Text outputs:

As an example you can see in discovery output
ARICENT-ISS-MIB::issSwitchCurrentTemperature.0 = 28
but in poll process

Checking (snmp) temperature Current Temperature...
0 C

How can I fix it? Thanks.

2

I think it might be you’re missing the leading dot ‘.’ in the processor and temperature num_oid lines. Non-obvious, but has caught me before.

    processors:
        data:
            -
                oid: eltMesIssCpuUtilLastMinute
                num_oid: '1.3.6.1.4.1.35265.1.139.6.1.1.2.2'
---
        temperature:
            data:
                -
                    oid: ARICENT-ISS-MIB::issSwitchCurrentTemperature
                    value: ARICENT-ISS-MIB::issSwitchCurrentTemperature
                    num_oid: '1.3.6.1.4.1.2076.81.1.66.0'

See this similar one: New OS - Data shows in Discovery but not in poller

3

Basically that means the num_oid value you are storing isn’t correct, that’s only used for polling not discovery.

Your discovery pastebin has expired and your polling one doesn’t have debug enabled.

4

Thank you. The leading dot fixed the issue.

5

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