Requesting assistance with Installation

Help
1

First time install and following the documentation to every specific step.

So far, no issues however I’m at the following step:

Web installer
Now head to: http://librenms.example.com/install.php and follow the on-screen instructions.

Unfortunately for me, the above URL “http://librenms.example.com/install.php” doesn’t seem to exist so I’m unable to continue with the install process.

I’ve searched the help topics for any “word-around”, but certain that the above is quite critical.

In the case that the installation documentation needs to be updated, I’d be more than happy to provide the feedback once a valid link is provided.

Any assistance or direction towards this matter would be greatly appreciated.

Some info on this install:
OS: CenOS7
Librenms: 1.31.03-7

Thanks much!

Regards,
Eric

2

this is an important step in the install process.

the librenms.example.com is just an example it’s not meant to be a valid url to anything.

what are you typing in for librenms.example.com? it should be your hostname or DNS name of that server you are installing on. In another word, you need to type in your hostname/install.php

3

Kevin,

Thanks for your help! That definitely seems to make more sense. Changing the url to reflect my actual hostname did help somewhat as now I’m getting a “502 Bad Gateway” error when opening that link, so at least there’s some progress.

I owe you a beer!

Thanks again!!

Eric

1 Like
4

HTTP 502 generally points to some server failure.

In case you’re using Nginx that is a frequent error, if it can’t reach the backend server, which could mean no php-fpm process is running on your system (or it is misconfigured).

I hope that could give you some pointers to search further.

In case you have any error logs (webserver and/or PHP), you could try to post them here. Maybe we can figure it out together.

5

I’d go through the install docs again.

If you get redirected to your login page when going to install.php then it’s because you’ve got config.php setup already. Move config.php out of the way and retry install.php

6

Thanks for the helpful responses. It’s much appreciated!