But, that’s exactly what I want - a generic device with nothing. The point is, I have a “Service”, say Amazon RDS. You don’t get a shell, you can’t ping it, you can’t get anything via SNMP. What I CAN do, it add it as a device, and attach service checks to it, and then alert on the service checks, and in the case of mysql and some other service checks, I can still graph it. But it’s not down, and I don’t want a giant list of a bunch of downed devices just because it can’t get snmp or ICMP from them. I service checks on the service itself will still alert me if the service goes down,and so I don’t want to disable alerting on a device altogether.
Device is down due to SNMP:
Here, you can clearly see that the thing I care about, the database, is online and graphing just fine. I want the ability to do this, without messing up my dashboard with false “downs”.
As we utilize many AWS services, it may become a big blocker to have many downed devices throwing off our dashboard, and there is currently no better solution…