SNMP detecting Paper Trays as Toner

I have setup SNMP to monitor some Sharp Copiers and mostly works ok.

Recently noticed that the Paper Trays are being detected and reported as Toner Level - since the Bypass Trays are empty - they are being reported as Toner Near Empty.

Details taken from the alert:
#1: sysObjectID => ‘.1.3.6.1.4.1.2385.3.1.107.1.3’, sysDescr => ‘SHARP MX-C301W’, toner_id => ‘283’, toner_oid => ‘.1.3.6.1.2.1.43.8.2.1.10.1.1’, toner_descr => ‘Bypass Tray’

I’ve looked at trying to change this but not had any success.

What is the best way to change the SNMP settings so the Paper Trays are ignored.

Cheers

Read through this one - modify your alert to ignore the paper trays…

1 Like

Perfect!

Thanks for the details :smile: